3D Adds Another Layer of Network Health Assurance for 3DProActive Clients

Windows servers sometimes allow users to save files with names that are too long for the system to properly handle. File names are recognized by servers as consisting of not only the file name created by the user (for example, examplefile.txt), but also the name of the server drive and all the folders in which the file is saved (for example, C:\exampledirectory\examplefile.txt), called the “file path.” Therefore, servers recognize the total file name, "C:\exampledirectory\examplefile.txt," as having 35 characters and not only 15. If the number of characters in the complete file name (including the file path) exceeds 255, several problems can be introduced including difficulty backing up and restoring files as well as migrating data to replacement servers in the future.

To address this issue, 3D Corporation’s Managed Services tool 3DProActive now includes automatic checking when saving files on servers monitored under the Managed (formerly called “Complete”) and Partner levels of 3DProActive service. When potential problems with file names are found, 3D Helpdesk Administrators are notified automatically and quickly resolve the issue. This automatic checking service is yet another layer of assurance for our 3DProActive clients that their networks are staying manageable and healthy.

For more information on 3DProActive and other 3D network management services, visit our website at http://www.3dcorp.us/.