Thursday, September 24, 2009

Don't Be Lulled into a False Sense of Security

The advertisement above is an ad recently-released as part of Apple's new advertising push to depict Macs as being more immune to viruses than PCs. Despite Apple's claim of providing Mac users with superior security, Macs are still vulnerable to viruses, a fact to which Apple has formerly admitted. Anti-virus software for Mac OS X called ProtectMac Antivirus 1.1 is also available for download on Apple’s website.

As a result of these ads, we fear that Mac users may acquire a false sense of security with which they could become too comfortable downloading potentially-harmful files from anywhere on the Internet. It's true that there are currently more viruses designed to harm PCs than Macs; however, PCs have been and are still more widely-used than Macs, thereby providing a larger target for virus creators in the past. Therefore, it's not that Macs are more immune to viruses than PCs, but there have been fewer viruses created for them. However, as the number of Mac users becomes greater and greater, the number of viruses created for them will directly correlate. Because of this, Mac users who engage in risky behavior thinking they are impervious may eventually learn the hard way that no computer is completely impermeable, Mac or otherwise.

3D engineers ensure our clients are engaged in computing Best Practices by informing them of these kinds of risks and implementing tools to provide their computer networks with maximum security. In our security model, Firewalls, Virtual Private Network (VPN), Network Access Control (NAC), Content and SPAM filtering, Anti-Virus and Anti-Spyware comprise of key components that work together with policy and core security practices to provide a secure environment. 3D freely acknowledges that no network or computer operating system is completely immune to viruses and offers the best security applications on the market to keep our clients informed and protected. We look forward to Apple putting forth a little more honest effort into informing Mac users of security risks, no matter how much or how little of a threat they consider these risks to be.

To find out more about 3D Corporation’s network security solutions, visit our website at www.3dcorp.us.

Wednesday, September 23, 2009

3D Adds Another Layer of Network Health Assurance for 3DProActive Clients

Windows servers sometimes allow users to save files with names that are too long for the system to properly handle. File names are recognized by servers as consisting of not only the file name created by the user (for example, examplefile.txt), but also the name of the server drive and all the folders in which the file is saved (for example, C:\exampledirectory\examplefile.txt), called the “file path.” Therefore, servers recognize the total file name, "C:\exampledirectory\examplefile.txt," as having 35 characters and not only 15. If the number of characters in the complete file name (including the file path) exceeds 255, several problems can be introduced including difficulty backing up and restoring files as well as migrating data to replacement servers in the future.

To address this issue, 3D Corporation’s Managed Services tool 3DProActive now includes automatic checking when saving files on servers monitored under the Managed (formerly called “Complete”) and Partner levels of 3DProActive service. When potential problems with file names are found, 3D Helpdesk Administrators are notified automatically and quickly resolve the issue. This automatic checking service is yet another layer of assurance for our 3DProActive clients that their networks are staying manageable and healthy.

For more information on 3DProActive and other 3D network management services, visit our website at http://www.3dcorp.us/.

Wednesday, September 16, 2009

3D Corporation Boosts Internet Presence

3D Corporation is pleased to announce the launch of the company’s newly-redesigned website: http://www.3dcorp.us. 3D’s revamped website offers the most up-to-date information on 3D’s core network management services, greater ease-of-use for visitors and many new features with which 3D hopes to enhance communications with clients as well as the general public.

In addition to improving the site’s aesthetic, readability and navigational ease, 3D Corporation has added a more personal touch with an impressive plethora of client testimonials as well as a long list of credentials. In doing so, 3D aims to reach businesses that prefer more personalized, relationship-oriented service in addition to proven network management expertise.

Other new features include a link to the company’s new blog, “3D News” (http://3dcorp.blogspot.com/), to which readers can subscribe to keep informed of company and technology updates, IT tips and trends supplied by 3D’s experienced engineers. 3D’s online Remote Support and Customer Portal functions will continue to be easily-accessible from the site’s “Clients” page, and the new “Contacts” page links to Google Maps and Mapquest to provide quick directions to 3D’s facility in Bellingham.

“Our updated website offers a comprehensive, easy-to-use resource for businesses searching for a solution to their network management needs and woes,” comments 3D’s Marketing Manager Gail Gromaski. “The site also provides a means for us to share feedback from our clients, who tell our company’s story better than we at 3D ever could.”

To check-out our network management services on our newly-redesigned website, visit http://www.3dcorp.us/.

Friday, September 11, 2009

3D Corporation Expands Role of Help Desk Administrator

3D Corporation is pleased to announce the promotion of Jeff Delucia to Level 2 Help Desk Engineer.

Delucia first joined 3D in July of 2008 as a Level 1 Help Desk Administrator, a position requiring high customer service and problem-solving skills. Delucia, with his outstanding customer-focused and methodical attitude, has exhibited and further-enhanced these skills to establish strong relationships with many 3D clients. These attributes, combined with a wide range of network management experience and certifications, led Delucia to advance to Level 2 Help Desk in an extraordinarily short period of time.

As a Level 2 Help Desk Engineer, Delucia takes on many challenging responsibilities including making emergency service decisions as well as appropriately scheduling resources. Delucia will also become a mentor for Level 1 Help Desk Administrators, serving as a resource for advanced problem resolution.

“Jeff’s incredible work ethic, knowledge level and will to please clients made the decision to promote him to Level 2 Help Desk Engineer very simple,” says Chris McCoy, 3D’s Technical Manager. “His dependability and no-nonsense attitude towards network administration make him an ideal candidate to assume this role.”

For more information on 3D's network management team and services, visit our website at http://www.3dcorp.us/.